Shipping policy
Shipping and Digital Delivery Policy
Watchkeeper sells digital-download products only.
No physical product is shipped, and no postage or freight charge should apply.
After successful payment, the customer receives access to the purchased download through the order-confirmation page and/or delivery email.
Customers should:
- enter a correct email address at checkout
- download and securely store the supplied files
- contact Watchkeeper if the delivery email does not arrive
- check spam or junk folders before requesting assistance
Download access may be suspended where payment is reversed, refunded or identified as fraudulent.